Crucial Conversations for Mastering Dialogue - Leadership Resources

Courses

Crucial Conversations^®

For Mastering Dialogue

Leadership Training

Crucial Conversations® for Mastering Dialogue gives people the skills to step into disagreement, rather than over or around it, and turn disagreement into dialogue for improved relationships and results.

FOR THE MOMENTS THAT MATTER MOST

Communication Training

The communication skills we teach focus on a specific kind of interaction: those when stakes are high, opinions vary, and emotions run strong. It’s about strengthening relationships and securing results in the moments that matter most.

What You'll Learn

The course teaches nine powerful skills for working through disagreement to achieve better results.

get unstuck

Identify problems contributing to poor results and struggling relationships.

master my story

Keep composure when feeling angry or defensive and identify what stories you may be telling yourself.

start with heart

Be clear with yourself and others about what you really want.

state my path

Identify problems contributing to poor results and struggling relationships.

make it safe

Identify problems contributing to poor results and struggling relationships.

learn to look

Keep composure when feeling angry or defensive and identify what stories you may be telling yourself.

seek mutual purpose

Be clear with yourself and others about what you really want.

explore others' path

Identify problems contributing to poor results and struggling relationships.

move to action

Identify problems contributing to poor results and struggling relationships.

Based On the Best Seller

Get your copy of the New York Times bestseller and business classic that has revolutionized interpersonal success for millions of people worldwide.

Preview The Course

Watch the video to learn more about course skills, learning formats, and delivery options—plus a chance to save on a public course.

Delivery Solution

Public Program

Training sessions whereby participants are from multiple organizations but in the same class.
You can enroll your employees in a live in-person or live online public workshop.

In-House Training

Exclusive training for your organization with standard content or tailored content to fit your needs in a live in-person or live online inhouse training.

Client Certification

For organizations seeking cost-effective ways to implement solutions involving large populations of managers and frontline workers, Crucial Learning certifies on-site client facilitators to teach our content and adapt it to their organization’s needs.

Let's Talk

See if Crucial Conversations for Mastering Dialogue is right for your team.