When trust is low, people become suspicious, guard communication, speculate, and disengage. As a result, productivity grinds to a crawl, and costs increase. We call these trust taxes.
When trust is high, people become confident and communication, creativity, and engagement improve. As a result, productivity speeds up and costs decrease. We call these trust dividends.
Leading at the Speed of Trust helps leaders strengthen their trust signals to convert trust taxes into trust dividends and propel their team further, faster.