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Courses

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Crucial Teams

Crucial Teams

Program Overview

Teamwork Takes More Than Talent

No amount of individual talent can make up for poor relations and ineffective interactions at work. Success depends on how well people work together. High performing teams are made up of skilled and talented people who also understand and appreciate the different personalities, working styles, motives, and strengths each member brings to the team. When team members know how to cultivate
healthy relationships with each other and interact productively, the whole exceeds
the sum of its parts.

Elevate Team Performance

Improve understanding, trust, connection and overall team dynamics with Crucial Teams, a course built on the Strength Deployment Inventory® (SDI®).

A Team Experience

By fostering a deeper understanding of conflict triggers and personality dynamics, Crucial Teams helps individuals prevent unnecessary conflict and manage clashes effectively. This not only enhances teamwork but also contributes to a more harmonious work environment.

Teamwork

Gain an understanding of different working styles and motives, and leverage differences for better collaboration.

Unity

Build unity by helping teams appreciate and apply their various strengths to a shared goal.

Engagement

Understanding how to communicate to others’ motives contributes to improved engagement.

Culture

Both self-awareness and a generous view of others contributes to healthy workplace culture.

Communication Training That Transforms Business Results

By fostering a deeper understanding of conflict triggers and personality dynamics, Crucial Teams helps individuals prevent unnecessary conflict and manage clashes effectively. This not only enhances teamwork but also contributes to a more harmonious work environment.

Collaboration

People understand and leverage different working styles, turning potential friction points into opportunities for innovation, better decision-making, and stronger relationships.

When team members understand the ‘why’ behind each other’s behaviors and preferences, they can adapt their approach to work together more effectively, turning differences from barriers into bridges.

Build unity not through conformity, but by helping teams appreciate and leverage their differences while working toward shared goals.

Foster cultures where differences are valued rather than merely tolerated, leading to higher engagement as team members feel understood and appreciated for their unique contributions.

Help team members understand each other’s good intentions and positive motives, to build a foundation for lasting trust based on genuine understanding rather than shallow assumptions.

When people understand that their teammates’ different approaches come from positive motives rather than negative intent, they feel safer speaking up, sharing ideas, and being themselves at work.

Help people understand, appreciate, and effectively work with different personality styles, strengthening relationships through positive interactions.

Team members gain deep insights into their own motives, strengths, and conflict triggers—
and how these impact their relationships with others.

Help people move from judging differences as problems to solve to seeing differences as valuable perspectives—fundamentally changing how team members view and interact with each other.

Built on the SDI

The SDI is a scientifically validated personality assessment that helps people better understand themselves and others, particularly as it relates to their working relationships. Crucial Teams pairs the SDI assessment with skills to help teammates apply their insights and turn personality differences into performance advantages.

Build Team Unity

While Crucial Teams provides deep insights and useful skills, people love it because it’s engaging and fun. We combine our award-winning instructional design with the world-class content of the SDI for an interactive course and team experience.

Delivery Solutions

Public Program

  • Training sessions whereby participants are from multiple organizations but in the same class.
  • You can enroll your employees in a live in-person or live online public workshop.

In-House Training

  • Exclusive training for your organization with standard content or tailored content to fit your needs in a live in-person or live online inhouse training.

Client Certification

  • For organizations seeking cost-effective ways to implement solutions involving large populations of managers and frontline workers, FranklinCovey certifies on-site client facilitators to teach our content and adapt it to their organization’s needs.

Get Started

Improve the performance of your team with insights and skills to strengthen relationships and make interactions more effective. Whether your team is big or small, intact or cross-functional, we can help people who are united in achieving a common goal work better together. 

This course is intended for teams. For the best experience, we strongly recommend you attend with teammates—people you work with on a regular basis.

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