Crucial Conversations®
For Mastering Dialogue
Leadership Training
Crucial Conversations® for Mastering Dialogue gives people the skills to step into disagreement, rather than over or around it, and turn disagreement into dialogue for improved relationships and results.
For the Moments that Matter Most
Communication Training
The communication skills we teach focus on a specific kind of interaction: those when stakes are high, opinions vary, and emotions run strong. It’s about strengthening relationships and securing results in the moments that matter most.
What You'll Learn
The course teaches nine powerful skills for working through disagreement to achieve better results.
get unstuck
master my story
start with heart
state my path
make it safe
learn to look
seek mutual purpose
explore others' path
move to action
Based On the Best Seller
Get your copy of the New York Times bestseller and business classic that has revolutionized interpersonal success for millions of people worldwide.
Preview The Course
Watch the video to learn more about course skills, learning formats, and delivery options—plus a chance to save on a public course.
Delivery Options
Delivery Solution
Public Program
- Training sessions whereby participants are from multiple organizations but in the same class.
- You can enroll your employees in a live in-person or live online public workshop.
In-House Training
- Exclusive training for your organization with standard content or tailored content to fit your needs in a live in-person or live online inhouse training.
Client Certification
- For organizations seeking cost-effective ways to implement solutions involving large populations of managers and frontline workers, Crucial Learning certifies on-site client facilitators to teach our content and adapt it to their organization’s needs.
Let's Talk
See if Crucial Conversations for Mastering Dialogue is right for your team.
