MILLENNIALS AT WORK

What’s a Millennial ?

What’s a Millennial?

Understand what defines a Millennial (including range of birth dates, common traits, etc.) as well as the reasons that Millennials are important in the workforce.

Older Generations and Potential Roadblocks

Become aware of common perceptions about Millennials that managers of older generations may have, and why these perceptions may become obstacles for Millennials.

Perceptual Position

Understand the three perceptual positions and practice seeing any given situation from each of the three perspectives.

Understanding Each Generation

What Defines a Generation?

Learn about the factors and influences that create differences in perspectives between generations.

The Builders

Born between 1926 and 1945; influences, characteristics, values and work-ethic.

The Baby Boomers

Born between 1946 and 1964; influences, characteristics, values and work-ethic.

Generation X

Born between 1965 and 1982; influences, characteristics, values and work-ethic.

The Millennials

Born between 1983 and 2001; influences, characteristics, values and work-ethic.

Your Ideal Manager

Create a picture of what qualities an ideal manager would have, and what a manager might look for in an ideal employee.

The 7 Skills

SKILL 1

BUILS A RELATIONSHIP

Take initiative for building a better working relationship with your managers and leaders by changing perceptual position, showing appreciation, matching communication and actively listening.
  • Change Your Perceptual Position
  • Show Appreciation
  • Match Communication Style
  • Practice Active Listening

SKILL 2

ASK FOR THE DETAILS

Actively seek direction on the work you’re responsible for. Ask who, what, when, where, and how, as well as seek out examples of what good work looks like.

  • Ask: WHO, WHAT, WHEN, WHERE and HOW
  • Find Examples of Good Work
  • Check-In

SKILL 3

SEE THE BIG PICTURE

Increase your organizational awareness by tapping into the experience and expertise of your managers, mentors and peers. Ask why a task or process exists and identify its impact on the organization.

  • Ask Why
  • Connect the Dots
  • Be Clear on the Goals & Objectives

SKILL 4

KNOW WHEN TO FOCUS

Balance your ability to do several things at once by concentrating your energy, attention and enthusiasm on each important project or outcome. Be aware of distractions when communicating.

  • Separate Your Activities into “Focus” work and “Responsive” work
  • Schedule Distraction-Free Time
  • Always Communicate Distraction-Free

SKILL 5

GO FOR FEEDBACK

Improve your performance by getting direct, honest feedback from your leaders, mentors and peers. Actively listen and avoid being defensive, then consider your response or next step. See all feedback as an opportunity.

Maintain a List of People You Can Go to for Feedback
Follow the 4 Feedback Steps:

  • Be Clear about What you Want
  • Give Yourself Feedback First
  • Share What You See, then Ask for Feedback
  • Change Appropriately

SKILL 6

BE ACCOUNTABLE

Show that you can be counted on by taking ownership of the results you are responsible for. Identify who will be affected by your work, agree on how you will measure success, and avoid making excuses or placing blame.
 
  • Ask for the Details
  • Agree on the Score
  • Avoid Blame & Excuses
  • Stay Ahead of the Game

SKILL 7

RECOGNIZE YOUR VALUE

Avoid making assumptions about your value to the organization. Align your abilities and expectations with those of your organization in order to make the right contribution for the right reward.
  • Know Where You Fit
  • Align Your Expectations
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