What’s a Millennial
Understanding Each Generation
Learn about the factors and influences that create differences in perspectives
Born between 1926 and 1945; influences, characteristics, values and work-ethic.
The Baby Boomers
Born between 1946 and 1964; influences, characteristics, values and work-ethic
Born between 1965 and 1982; influences, characteristics, values and work-ethic.
Born between 1983 and 2001; influences, characteristics, values and work-ethic.
VISION SKILLS : HELP THEM SEE
Show Them the Big Picture
Explain the reasons for doing their work, why it matters, and what depends on them doing a good job. Share your expertise.
Make it Matter to Them
Understand what they care about and help them tie what they are working on to something meaningful for them.
Include The Details
Avoid assumptions and eliminate ambiguity by making sure they understand the important details about what they are working on and the results that are expected.
COMMUNICATION SKILLS: BE HEARD
Build a Relationship
Find ways to build trust and genuinely connect with them. Mentor more than you give orders.
Be Positive When Correcting
Give feedback in positive terms and by separating performance from the individual (ie. “This behavior needs improvement” vs “You need improvement”). Give encouragement rather than punishment.
Don’t Take Things Personally
Adapt to their brief, frank communication style, and don’t take offense. Keep the focus on their performance and development (instead of on your own feelings).
ADAPTING SKILLS: PLAY TO THEIR STRENGTH
Put Their Imagination to Work
Keep their minds and hearts engaged by using their well-developed imaginations to solve problems and innovate.
Create The Right Rewards
Cater to their award-focused upbringing by rewarding their performance, whether just acknowledging their contribution for smaller successes or something more for the larger ones.
Focus more on what gets done than on how it gets done, and give them the leeway to work how they want when possible.