MANAGING MILLENNIALS

The Millennials

What’s a Millennial

  • Understand what defines a Millennial (including range of birth dates, common traits, etc.) as well as the reasons that Millennials are important in the workforce.
  • Learn about the influence Millennials will hold as the workforce shifts and how the sizes of different generations will play a role.

Perceptual Position

  • Understand the three perceptual positions and practice seeing any given situation from each of the three perspectives.

Understanding Each Generation

Learn about the factors and influences that create differences in perspectives
between generations.

01

The Builders

Born between 1926 and 1945; influences, characteristics, values and work-ethic.

02

The Baby Boomers

Born between 1946 and 1964; influences, characteristics, values and work-ethic

03

Generation X

Born between 1965 and 1982; influences, characteristics, values and work-ethic.

04

The Millennials

Born between 1983 and 2001; influences, characteristics, values and work-ethic.

Manager Skills

VISION SKILLS : HELP THEM SEE

SKILL 1

Show Them the Big Picture

Explain the reasons for doing their work, why it matters, and what depends on them doing a good job. Share your expertise.

SKILL 2

Make it Matter to Them

Understand what they care about and help them tie what they are working on to something meaningful for them.

SKILL 3

Include The Details

Avoid assumptions and eliminate ambiguity by making sure they understand the important details about what they are working on and the results that are expected.

COMMUNICATION SKILLS: BE HEARD

SKILL 4

Build a Relationship

Find ways to build trust and genuinely connect with them. Mentor more than you give orders.

SKILL 5

Be Positive When Correcting

Give feedback in positive terms and by separating performance from the individual (ie. “This behavior needs improvement” vs “You need improvement”). Give encouragement rather than punishment.

SKILL 6

Don’t Take Things Personally

Adapt to their brief, frank communication style, and don’t take offense. Keep the focus on their performance and development (instead of on your own feelings).

ADAPTING SKILLS: PLAY TO THEIR STRENGTH

SKILL 7

Put Their Imagination to Work

Keep their minds and hearts engaged by using their well-developed imaginations to solve problems and innovate.

SKILL 8

Create The Right Rewards

Cater to their award-focused upbringing by rewarding their performance, whether just acknowledging their contribution for smaller successes or something more for the larger ones.

SKILL 9

Be Flexible

Focus more on what gets done than on how it gets done, and give them the leeway to work how they want when possible.