MANAGING MILLENNIALS

The Millennials

What’s a Millennial

Perceptual Position

Understanding Each Generation

Learn about the factors and influences that create differences in perspectives
between generations.

01

The Builders

Born between 1926 and 1945; influences, characteristics, values and work-ethic.

02

The Baby Boomers

Born between 1946 and 1964; influences, characteristics, values and work-ethic

03

Generation X

Born between 1965 and 1982; influences, characteristics, values and work-ethic.

04

The Millennials

Born between 1983 and 2001; influences, characteristics, values and work-ethic.

Manager Skills

VISION SKILLS : HELP THEM SEE

SKILL 1

Show Them the Big Picture

Explain the reasons for doing their work, why it matters, and what depends on them doing a good job. Share your expertise.

SKILL 2

Make it Matter to Them

Understand what they care about and help them tie what they are working on to something meaningful for them.

SKILL 3

Include The Details

Avoid assumptions and eliminate ambiguity by making sure they understand the important details about what they are working on and the results that are expected.

COMMUNICATION SKILLS: BE HEARD

SKILL 4

Build a Relationship

Find ways to build trust and genuinely connect with them. Mentor more than you give orders.

SKILL 5

Be Positive When Correcting

Give feedback in positive terms and by separating performance from the individual (ie. “This behavior needs improvement” vs “You need improvement”). Give encouragement rather than punishment.

SKILL 6

Don’t Take Things Personally

Adapt to their brief, frank communication style, and don’t take offense. Keep the focus on their performance and development (instead of on your own feelings).

ADAPTING SKILLS: PLAY TO THEIR STRENGTH

SKILL 7

Put Their Imagination to Work

Keep their minds and hearts engaged by using their well-developed imaginations to solve problems and innovate.

SKILL 8

Create The Right Rewards

Cater to their award-focused upbringing by rewarding their performance, whether just acknowledging their contribution for smaller successes or something more for the larger ones.

SKILL 9

Be Flexible

Focus more on what gets done than on how it gets done, and give them the leeway to work how they want when possible.

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