Managing Millennials
What’s a Millennial
- Understand what defines a Millennial (including range of birth dates, common traits, etc.) as well as the reasons that Millennials are important in the workforce.
- Learn about the influence Millennials will hold as the workforce shifts and how the sizes of different generations will play a role.
Perceptual Position
- Understand the three perceptual positions and practice seeing any given situation from each of the three perspectives.
Understanding Each Generation
What’s a Millennial
Learn about the factors and influences that create differences in perspectives between generations.
The Builders
Born between 1965 and 1982
The Baby Boomers
Born between 1965 and 1982
Generation X
Born between 1965 and 1982
The Millennials
Born between 1983 and 2001
Manager Skills
Vision Skills: Help Them See
Skill 1: Show them the Big Picture
Explain the reasons for doing their work, why it matters, and what depends on them doing a good job. Share your expertise.
Skill 2: Make it Matter to Them
Understand what they care about and help them tie what they are working on to something meaningful for them.
Skill 3: Include the Details
Avoid assumptions and eliminate ambiguity by making sure they understand the important details about what they are working on and the results that are expected.
Communication Skills: Be Heard
Skill 4: Build a Relationship
Find ways to build trust and genuinely connect with them. Mentor more than you give orders.
Skill 5: Be Positive When Correcting
Give feedback in positive terms and by separating performance from the individual (ie. "This behavior needs improvement" vs "You need improvement"). Give encouragement rather than punishment.
Skill 6: Don't Take Things Personally
Adapt to their brief, frank communication style, and don't take offense. Keep the focus on their performance and development (instead of on your own feelings).
Adapting Skills: Play to Their Strengths
Skill 7: Put Their Imagination to Work
Keep their minds and hearts engaged by using their well-developed imaginations to solve problems and innovate.
Skill 8: Create the Right Rewards
Cater to their award-focused upbringing by rewarding their performance, whether just acknowledging their contribution for smaller successes or something more for the larger ones.
Skill 9: Be Flexible
Focus more on what gets done than on how it gets done, and give them the leeway to work how they want when possible.
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